I’m on an irregular shift
now because we’re manning the command center for the bank’s core banking
thrust. We’re assisting the branches
with the glitches they experience and sometimes linking them direct to our
partner who provided the system.
I have no banking
experience but because of this I get to learn how transactions in the bank
happen. I also understand now how it
feels to be the teller or a branch manager especially when clients are
complaining due to long line or worse discrepancy in their accounts.
We’re almost at the
tail-end of the implementation having started almost a month ago. There are still some glitches but the IT
people are really working hard to fix them and eventually it will be ok. I do hope things will be back to normal by
next week. I’m missing my place in the
office already, my chair, my table, my computer. Hopefully we will be going
back to our places na by next week. :)
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